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For heating and air conditioning companies

Every heating and cooling call answered, even in the busiest week of the year.

The first heat wave and the first cold snap bring more calls than any office can answer. SolveCore answers every call for your heating and air company, books no-cool and no-heat calls into real open times, follows up on big system quotes and chases invoices, all in one system we set up for you.

A sample call, answered by SolveCore for Ridgeline Heating & Air

Sound familiar?

You're great at the work. The office side is what costs you.

Most service businesses don't lose jobs because of the work. They lose them in the gaps: the call nobody answered, the quote nobody followed up, the invoice nobody chased.

  • The phone rings while you're in an attic in July.

    They hang up and call the next HVAC company on Google. That job is gone.

  • The phone melts down on the first 95-degree day.

    Dozens of no-cool calls land in the same afternoon. The ones you can't answer call the next company.

  • Quotes go out. Then nothing.

    You quoted a $9,800 AC system last week. Nobody followed up. In July, they won't wait long.

  • Everyone wants to know what it costs to come out.

    "What's your service call fee?" gets asked all day, and every answer pulls you or a tech off a job.

  • A furnace that quits at 10 PM gets voicemail.

    No heat is an urgent call. A voicemail greeting doesn't book the visit or calm the caller down.

  • Tune-up season eats your office time.

    Booking spring and fall tune-ups one phone call at a time takes hours you'd rather spend on installs.

14%

of calls to home service businesses are missed.Source: CallRail small business benchmark report, January 2025

79%

of home services buyers will switch to a competitor that responds faster.Source: Invoca, Home Services Buyer Experience Report 2026

66%

of home services buyers have hung up after being on hold too long.Source: Invoca, Home Services Buyer Experience Report 2026

51%

of home services buyers would stop doing business with a company after one bad experience.Source: Invoca, Home Services Buyer Experience Report 2026

What it handles for a heating and air company

The calls that come in every week, answered and booked.

The first 95-degree week and the first cold snap bring a flood of calls at once, with tune-up season in spring and fall.

Calls SolveCore answers for a heating and air company

"The AC is running but blowing warm air"

Gets the details your tech needs and books the first open time.

"The furnace won't turn on and it's 58 degrees inside"

Marked urgent and booked first thing, or transferred to you.

"I'd like to book a spring tune-up"

Booked into a real open time, no back and forth.

The busy season, covered

The first 95-degree week and the first cold snap bring a flood of calls at once, with tune-up season in spring and fall.

Examples on this page use Ridgeline Heating & Air, a made-up heating and air company.

The example business

Meet Ridgeline Heating & Air.

A made-up heating and air company we use to show SolveCore at work: the morning briefing, today's jobs, who's paid and what still needs the owner.

A day with SolveCore

Same day. Same jobs. A very different evening.

Here's an ordinary day without SolveCore, and the same day with it. Nothing about your work changes. The office side just stops landing on you.

  1. 6:30 AM

    Without SolveCore: You check voicemail in the truck. Three messages from last night. One of them already hired someone else.

    With SolveCore: Your morning briefing is ready: two jobs booked overnight and one thing that needs you.

  2. 9:15 AM

    Without SolveCore: The phone rings while you're in an attic in July. You let it go.

    With SolveCore: Front Desk answers, books Dana Whitaker for Tomorrow 8 to 10 AM, and writes up the call for you.

  3. 12:30 PM

    Without SolveCore: Lunch is spent returning calls and digging through email.

    With SolveCore: Your inbox is already sorted and two replies are drafted. You tap Send and actually eat.

  4. 3:00 PM

    Without SolveCore: You finally see this morning's web lead. They booked with someone else at 10:15.

    With SolveCore: That lead got a reply in 41 seconds with two open times, and picked one.

  5. 6:00 PM

    Without SolveCore: Last week's quotes? There's no time to follow up.

    With SolveCore: Revenue Engine followed up on day 2 and day 5. Tom Alvarez said yes to the $9,800 job.

  6. 9:30 PM

    Without SolveCore: Kitchen table. Chasing invoices. Updating the whiteboard.

    With SolveCore: Reminders went out at the right times. Karen Liu paid from the link. You're off for the night.

Missed-calls calculator

What are missed calls costing you?

Move the sliders to match your business. We keep the math conservative, and every assumption is shown below.

40

All the calls your business gets in a normal week.

$450

Starts at a typical ticket for a heating and air company. Set it to yours.

14%

14% is the home services average in CallRail's 2025 benchmark.

You could be losing about

$2,180 to $4,370

every month

$26,210 to $52,420

every year

How we figure it: about 24 missed calls a month. We assume only 1 in 5 to 2 in 5 of them were jobs you would have won, because some missed calls are existing customers, wrong numbers or spam.

See how much SolveCore can win back.

Book a demo

Book a demo

See SolveCore set up for your heating and air company.

Tell us a little about your business. We'll set up a short call and show you exactly what SolveCore would handle. Pricing is covered on the demo.

  1. 1

    A 30-minute video call

    At a time that suits you. Bring your phone and your questions.

  2. 2

    We find where you're losing time and money

    Missed calls, slow follow-up, unpaid invoices. We look at your real numbers together.

  3. 3

    You see it set up for a business like yours

    Your kind of calls, your kind of jobs, and what it would handle for you on day one.

Rather talk now? Call our AI receptionist: (385) 360-2324